thank you to the lovely receptionist for a very comfortable room with a sea view staff very friendly and helpful food good love this hotel.
Helen Bye, Google, 4 ★
Lovely helpful staff. Had an exciting murder mystery evening with good food. Good breakfast
Rosemary Thompson, Google, 4 ★
Great seafront location and a marvellous victorian building. Rooms are comfortable, mine had a very spacious bathroom. The breakfast was excellent!!!
Mark Daley, Google, 4 ★
Great ambience, funky decorations and wallpapers! The building has been maintained in its original state, so it's a little time machine. Great location and view of the sea 😊
Michaela Garay, Google, 5 ★
Nice polite staff, up market type of establishment. Nice rooms to hold conferences
Peter Cunningham, Google, 4 ★
Went to a wake there. It was sunny and the garden terrace at the back of the hotel with the communal gardens was beautiful, quiet - great place for a summer outside meal.
Frances Grellier, Google, 5 ★
Marco Pierre Whites for Sunday dinner simply perfect.
stephen streek, Google, 5 ★
Lovely hotel in a beautiful location. The hotel has a bar with a terrace and a fine restaurant. The room is spacious and clean. Recommended.
Barend de Keijzer, Google, 5 ★
Rooms very clean bed really comfortable had really good night, breakfast plenty choose from would book there again oh yes, staff very friendly & helpful well done.
Steve Hillier, Google, 5 ★
Fabulous afternoon high tea, beautifully presented and served thank you.
Nicola Stephenson, Google, 5 ★
We stayed at this seafront Hotel in Folkestone, it is a very impressive building. The 2nd day of our stay, storm ‘Eunice’ arrived, so we stayed indoors, but that was not a problem as we were safe and comfortable. The food here is excellent in the ‘Marco Pierre White’ restaurant, breakfast was excellent, with a good choice, we will return again. We often have lunch in the ‘Ocean Bleu’ bistro. Rooms are as you would expect high ceilings and big windows, but they are well maintained and are more than comfortable.
Susan R, Tripadvisor, 5 ★
The restaurant is amazing Sunday lunch is to die for & breakfast is my favourite and the breakfast coffee is fantastic Fantastic location for some great walks along the Leas and down the cliffs. Amazing value too if you join the rewards scheme. I paid £53 for a double room with 2 breakfasts!!!!!
mowtastic, Tripadvisor, 5 ★
The bar staff Abhi and Amit were tremendous hosts dealing with a large family group. Excellent and efficient service, expertly mixed cocktails and the food was very good with an exceptional chicken curry.
Mxdoyle, Tripadvisor, 5 ★
Booked 3 rooms for visiting family and friends. Everyone very positive and complementary of their accommodation and breakfast, added to the excellent location! Great beach walks and excellent helpful and polite staff. A definite ‘go to’ for future visitors, thank you Best Western, Folkestone!
Jo D, Tripadvisor, 5 ★
We had the most wonderful overnight stay at this hotel,with an amazing deal which included and excellent breakfast. The staff were absolutely incredible nothing was too much trouble for them,they were so polite friendly and helpful, thank you all so much. Had a room that was spotlessly clean overlooking the sea (albeit a little dated) especially the bathroom but it was very clean!! Thank you to you all for a great overnight stay,just wish it had been longer We stayed in room 345 with a beautiful view.
beverley301252, Tripadvisor, 5 ★
Having broken down on arriving in Folkestone, we needed to find a place to stay at 10pm. Called this hotel and spoke to the manager Alex who was simply exceptional. Not only did he accommodate us, he organised extra sofa beds, moved his own car so we could park nearby and stayed way passed the end of his shift to make this happen. Additionally, the rest of the staff were extremely friendly and accommodating making our short stay a happy one given the circumstances. Highly recommend this hotel even if for a short stay, we’ll worth it and sure it will be even better when it’s had a returb later in the year. Thank you Alex and team.
Steve T, Tripadvisor, 5 ★
Decent hotel with nice staff and views. Will definitely return again.
Mark Cadier, Google, 4 ★
Afternoon tea outside in a pod with 5 friends was brilliant.
Arthur Hughes, Google, 5 ★
Lovely place to have afternoon tea, staff are friendly and helpful
carolyn burns, Google, 5 ★
Friendly staff and clean hotel. Would recommend. Excellent location, very close to the town and walking distance to the beach. We stay at the Clifton a lot and have always found the staff to be very friendly and the hotel is so welcoming.
ljl19812022, Tripadvisor, 5 ★
Enjoyed a delicious lunch in the Marco Pierre White conservatory room overlooking the green. Started with a scotch egg which was rather old skool and enjoyable. Main was the roast lamb with fondant potatoes, medium rare was my choice and it was melt in your mouth exquisite.. All washed down with a glass of aromatic Cloudy Bay Sauvignon Blanc. Highly recommended!
Russell F, Tripadvisor, 5 ★
Had a wonderful experience having birthday lunch as part of Dine in a Dome. We have to give a special mention to our personal waiter Anish. His service was brilliant!! Very attentive and very personable and really made a difference to the overall experience. The food was delicious too. We were really impressed. Will definitely return.
GAJ1234, Tripadvisor, 5 ★
We came here to celebrate my husband's birthday and booked the dome dining. Everything about our stay was fabulous. The staff are the reason this hotel is so good. Phillippa and the gentleman on reception, Hammit our barman, Sanjit our waiter; all professional but warm and friendly. The rooms are comfortable with everything you need but yes a little dated. I loved the traditional features of the hotel. Food was amazing and the dome dining made the evening really special. We loved it so much we're coming back to celebrate my birthday here! Thank you Clifton.
Gena Lawrey, Google, 5 ★
Bedrooms are slightly dated but everything in good working order. Large comfortable bed to lounge around on while watching tv, eating good food delivered by room service. Service at the bar, restaurant or just ordering a coffee is always quick and efficient. The staff are friendly, some of whom have been there for many years, which is a good sign of a well run hotel.
rcresswell123, Tripadvisor, 4 ★
A really friendly, kind and helpful welcome from Alexander: he was the reason we decided to stay and we don’t regret it. Really good breakfast, super location and bright, spacious room. The modernisation in the communal areas is also good.
475PeterR475, Tripadvisor, 4 ★
Always have a pleasant experience at this hotel. Staff are friendly, efficient and accommodating. Rooms are clean, has all the necessary amenities.
Dina TRINIDAD, Google, 4 ★
We stayed at the hotel for a long weekend. It was very central, close to the train station and facilities. Beautiful area for walks and the views of the beach, sea etc were great. Marco Pierre White restaurant on site as well as a lounge with bar and a coffee area.
Sue F, Tripadvisor, 4 ★
very friendly welcoming staff. lovely clean room, great shower, couldn't really fault anything about it, we had a front sea view too which was just great on a clear sunny day, looking out at the sea. Very quiet at night too. Breakfast was first class.
Natasha Evans, Google, 5 ★
Had a lovely experience here last weekend. Lovely room, with a good size bed and bathroom was a lot nicer than expected. Had great service, had a few questions regarding arrival and the phone was answered quickly with questions answered straight away. Would definitely come back.
danniellajanemoulton, Tripadvisor, 5 ★
The price we paid was very fair and the location was perfect. The staff were extremely friendly and accommodating. It was about a 15 minute walk to the Old High Street which provided access to amazing bars and pubs. The hotel bar was also a nice place to get away for a drink. Would highly recommend!
Guy, Tripadvisor, 5 ★
I booked this hotel for my parents as a treat for their wedding anniversary. They thoroughly enjoyed their stay, in a sea view room. They said the bed was very comfortable, all the food was great and the staff were very friendly and attentive. The hotel is well placed for walking to the beach, harbour and town. They would stay there again. Thank you for making it a special trip!
Sarah, Google, 5 ★
We held a small family wedding of 40 people at the Hotel. From first speaking with the Group General Manager, he had everything under control. We had very little stress and everything went like clockwork. In some cases they went above and beyond and we were more than satisfied with the day. The hotel staff and the wedding team were fantastic and I would highly recommend this venue.
David, Google, 5 ★
Oh my what a place to go too. Amazing staff and I really do mean amazing staff. Rooms are huge and gorgeous. The restaurant is a Pierre white one and the food was amazing. There were 9 of us and the staff, hotel, restaurant just could not do enough for us. Made us feel very important. Great prices for an amazing place. Will look to visit again
Romee, Google, 5 ★
This is a brilliant hotel and very comfortable. Have been very pleased with the rooms we have stayed in over the past few years. All the staff are friendly and make sure you are looked after. Food is excellent. Great location for getting out and about.
Jennifer, Tripadvisor, 5 ★
We had a lovely stay at the Clifton in a beautiful bay windowed sea view room. The room had a nice size bathroom with a bath as well as a shower. It was a large room with a comfortable bed and nice linen. We also enjoyed breakfast in the dining room where there were a lot of choices for breakfast with hot and cold choices available. Staff were polite and helpful. There is a very small lift to upper floors. i enjoyed the Victorian decor and am sorry we were only there for one night. Would stay again and recommend to friends and family.
Molly, Tripadvisor, 4 ★