WE ARE OPEN AND LOOK FORWARD TO WELCOMING YOU

In preparation for your visit to the Best Western Clifton Hotel, Folkestone our staff are working hard preparing the hotel ready to greet you with a warm friendly welcome.

Your health and safety are of paramount importance and we have been busy creating an environment to protect you during your visit

PUBLIC AREAS

Deep cleaned nightly and a cleaner on duty throughout the day

Removed some furniture to provide safe space

Staff wear facial protection and are temperature checked before commencing work

Plastic screens at customer service points

Sanitizer stations throughout for guests to use

Duty Manager on duty to address any customer concerns

ACCOMMODATION

Guests booking at least two days in advance will be able to use the online check in facility sent to them to avoid reception on arrival

Rooms deep cleaned prior to arrival. Guest rooms will not be cleaned during the stay unless requested

Room service tray charges will be suspended to encourage people to use room service and minimize contact with other guests

FOOD & BEVERAGE OUTLETS

Costa Coffee and the Ocean Bleu lounge bar will be open in accordance with Government guidelines

Terrace will be open (weather permitting) where guests will be encouraged to dine and enjoy refreshments

Marco Pierre White Restaurant will be open for a plated breakfast, lunch and dinner service but with limited capacity due to spacing requirements. Bookings are recommended

FUNCTIONS & MEETINGS

Only small bookings for up to 6 people can be taken at this stage in accordance to Government guidelines

Best wishes

Neil Lomas

Group General Manager

Leaf Hotel Group